Returns & Repairs

Please select one:

I am a William Henry Authorized Dealer

This is my personal purchase or item

Return Request

Please complete the information below. Be sure to provide a valid email address and phone number in case we have questions about your return.

Once you click the ‘Submit’ button, you will be notified that we have received your request and will follow up with an email confirmation and instructions for sending your item to William Henry.

Invoice or Order #

This field is required.

First Name

Last Name

Phone

Address

City

State

Zip

Country

Item Number/Size or Serial #

Reason for return

Refund purchase to my credit card

Exchange for:

Repair Request

Please complete the information below. Be sure to provide a valid email address and phone number in case we have questions about your repair.

Once you click the ‘Submit’ button, you will be notified that we have received your request and will follow up with an email confirmation and instructions for sending your item to William Henry.

First Name

Last Name

Phone

Address

City

State

Zip

Country

Product Type

Measure the circumference of the wrist, above the wrist bone (towards the elbow)
Compare that measurement to the size guide on the right

(Please use your wrist measurement, and NOT the bracelet length)

If your wrist measures:	...select the corresponding size below
INCHES (Wrist): 6 1/8 to 6 5/8 6 3/4 to 7 1/4 7 3/8 to 7 7/8 8 to 8 1/2 8 5/8 to 9 1/8	SIZE: SMALL MEDIUM LARGE XL XXL
cm (Wrist): 15.5 to 16.8 17.15 to 18.4 18.75 to 20 20.3 to 21.6 21.9 to 23.18	SIZE: SMALL MEDIUM LARGE XL XXL

Instructions

We will provide an estimate before doing any non-warranty repairs. Please choose one of the following:
(If requesting knife sharpening only, please enclose $10, or check a box below:)

Please send an electronic request for online-payment

Please contact me for credit card information

Shipping signature required

Repair Request

Please complete the information below. Be sure to provide a valid email address and phone number in case we have questions about your repair.

Once you click the ‘Submit’ button, you will be notified that we have received your request and will follow up with an email confirmation and instructions for sending your item to William Henry.

Store Name

Contact Name

Contact Email

Contact Phone

Address

City

State

Zip

Country

Your P.O., Job, Envelope, or Reference #

Product Type

Measure the circumference of the wrist, above the wrist bone (towards the elbow)
Compare that measurement to the size guide on the right

(Please use your wrist measurement, and NOT the bracelet length)

If your wrist measures:	...select the corresponding size below
INCHES (Wrist): 6 1/8 to 6 5/8 6 3/4 to 7 1/4 7 3/8 to 7 7/8 8 to 8 1/2 8 5/8 to 9 1/8	SIZE: SMALL MEDIUM LARGE XL XXL
cm (Wrist): 15.5 to 16.8 17.15 to 18.4 18.75 to 20 20.3 to 21.6 21.9 to 23.18	SIZE: SMALL MEDIUM LARGE XL XXL

Instructions